897ph Privacy Policy
897ph respects your right to privacy and is committed to protecting the personal information you share with us when using the platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your information — all in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines.
Our Privacy Commitments
These six principles guide every decision 897ph makes about your personal data. They're not aspirational language — they shape how the platform actually handles your information.
Collected Only for Clear Purposes
897ph collects personal data only when it has a legitimate, specific reason to do so — account registration, identity verification, payment processing, customer support, and regulatory compliance. We do not collect data speculatively or for purposes unrelated to operating the platform for Filipino players.
Protected by Robust Security
Your personal data stored by 897ph is protected using industry-standard 256-bit SSL encryption in transit and encrypted storage at rest. Access to personal data is restricted to authorised 897ph personnel on a strict need-to-know basis, and access logs are reviewed regularly.
Never Sold to Third Parties
897ph does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Any data sharing with third parties is limited to what is necessary to operate the platform (payment processors, game providers, regulatory bodies) and is governed by strict data processing agreements.
Kept Only as Long as Necessary
897ph retains your personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by Philippine law and PAGCOR regulatory requirements. Account data is deleted or anonymised within a reasonable period following permanent account closure, subject to applicable legal retention obligations.
Transparent at Every Step
You are always informed about what data 897ph collects and why. Where your consent is required — such as for marketing communications — it will be obtained explicitly and separately. You can withdraw consent for optional data processing at any time by contacting the 897ph support team.
Your Rights are Enforceable
Under RA 10173 and this Privacy Policy, you have enforceable rights over your personal data held by 897ph — including the right to access, correct, delete, and port your data. 897ph has a designated process for handling data rights requests and commits to responding within the timeframes required by Philippine law.
Who We Are — Data Controller
897ph ("we," "us," or "the Platform") is the data controller responsible for personal information collected and processed in connection with the 897ph online gambling platform accessible at https://897ph.cam. 897ph operates as a Philippines-based gaming platform providing online casino games, live sabong streaming, slots, crash betting, bingo, and fishing games to registered Filipino players.
As data controller, 897ph determines the purposes and means of processing your personal data, and is responsible for ensuring that such processing complies with Republic Act No. 10173 (the Data Privacy Act of 2012), its implementing rules and regulations, and all applicable issuances from the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy applies to all personal data collected through the 897ph website, any associated mobile or web applications, live chat interactions, email correspondence, and all other points of contact between you and 897ph.
Personal Data We Collect
897ph collects the following categories of personal information from players and prospective players:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number and type, photograph (from ID and/or selfie) | Account registration, age verification, KYC compliance, AML obligations |
| Contact Data | Philippine mobile number, email address, residential address (city, province) | Account creation, OTP delivery, support communications, regulatory correspondence |
| Financial Data | GCash account number, Maya account number, bank account name and number (BPI, BDO, Metrobank), transaction amounts and dates | Deposit and withdrawal processing, financial records, AML monitoring |
| Account Activity Data | Login history, session timestamps, device identifiers, IP addresses, game history, bet amounts, win/loss records | Platform security, fraud detection, responsible gaming monitoring, dispute resolution |
| Technical Data | Browser type and version, operating system, screen resolution, referring URL, cookie identifiers | Platform optimisation, security monitoring, analytics |
| Support Data | Live chat transcripts, email correspondence content, support ticket history | Customer service delivery, quality assurance, dispute documentation |
| Preference Data | Game preferences, language settings, responsible gaming limit settings, marketing consent status | Personalised experience, responsible gaming management, communication preferences |
📌 Note on Sensitive Personal Information: The government ID documents you submit for KYC verification are classified as sensitive personal information under RA 10173. 897ph processes this data solely for identity and age verification purposes under a legal obligation to comply with PAGCOR licensing requirements and Philippine AML regulations. This data is stored with heightened security controls and is not used for any other purpose.
How We Collect Your Data
897ph collects personal data through the following means:
3.1 — Directly from You
The majority of personal data 897ph holds is provided directly by you during account registration, KYC verification, deposit and withdrawal requests, correspondence with the support team, and when you update your account profile or configure responsible gaming settings.
3.2 — Automatically Through Platform Use
When you access the 897ph platform, certain technical data is collected automatically through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser information, session duration, pages visited, and game activity data. This data is collected to ensure platform security, detect fraudulent activity, and improve the 897ph user experience.
3.3 — From Third-Party Payment Processors
When you make a deposit or withdrawal through GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, or any other approved payment channel, the relevant payment processor confirms the outcome of the transaction to 897ph. 897ph does not receive or store your full payment credentials — the transmission of payment credentials occurs directly between you and the payment processor.
3.4 — From Identity Verification Partners
Where 897ph uses third-party identity verification services to assist with KYC processing, those services process your ID documents and return a verification result (pass/fail) together with extracted data fields to 897ph. Any such third-party verification partners are bound by data processing agreements aligned with RA 10173 requirements.
Legal Bases for Processing
897ph processes your personal data on the following legal bases as recognised under RA 10173 and its implementing rules:
- Performance of a Contract: Processing your identity, contact, and financial data is necessary to create and maintain your 897ph account, process your deposits and withdrawals, and deliver the gambling services you have registered to receive.
- Legal Obligation: Processing your KYC documents, transaction records, and account activity data is required to comply with Philippine anti-money laundering laws, PAGCOR licensing conditions, and National Privacy Commission requirements.
- Legitimate Interests: Processing technical and account activity data for fraud detection, security monitoring, and platform improvement is necessary for the legitimate interests of 897ph and its player community, provided those interests are not overridden by your fundamental rights.
- Consent: Where 897ph sends you marketing communications or uses non-essential cookies, such processing is based on your explicit, freely given, and revocable consent. You may withdraw marketing consent at any time by contacting 897ph support.
How We Use Your Personal Data
897ph uses your personal data for the following specific purposes:
- Creating, verifying, and maintaining your 897ph player account
- Verifying your age (21+) and identity in compliance with PAGCOR and Philippine law requirements
- Processing your deposits and withdrawals through your chosen Philippine payment channels
- Detecting and preventing fraud, money laundering, and other financial crimes in accordance with the Anti-Money Laundering Act (AMLA) of the Philippines
- Providing customer support and resolving complaints, disputes, and account issues
- Administering bonuses, promotions, and loyalty programmes in accordance with their applicable terms
- Monitoring your account activity to power responsible gaming tools, including deposit limit enforcement and self-exclusion management
- Complying with regulatory reporting obligations to PAGCOR and other competent Philippine authorities
- Sending you transactional communications — deposit confirmations, withdrawal receipts, OTPs, account alerts
- Sending you promotional communications about 897ph offers, where you have provided consent
- Improving and optimising the 897ph platform based on aggregated and anonymised usage analytics
- Defending 897ph's legal rights and interests in any dispute or legal proceedings
Automated Decision-Making: 897ph uses automated systems to screen account registrations, monitor transaction patterns, and flag potential fraudulent activity. Where an automated process results in a significant decision affecting your account — such as account suspension pending investigation — you have the right to request human review of that decision by contacting 897ph support.
Data Sharing and Disclosure
897ph does not sell your personal data. Data is shared with third parties only in the following limited circumstances, and all third-party recipients are bound by appropriate data processing agreements:
6.1 — Payment Service Providers
To process your deposits and withdrawals, 897ph shares the minimum necessary transaction data with the relevant payment processors (GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, 7-Eleven CLiQQ). The data shared is limited to what each processor requires to execute the specific transaction.
6.2 — Game Providers
Third-party game providers that power certain 897ph games may receive a pseudonymous player identifier and session token to authenticate your game session. These providers do not receive your full name, contact details, or financial information unless you interact with their own support teams independently.
6.3 — Identity Verification Partners
Where third-party KYC verification tools are used, your identity documents are processed by the verification partner and the result is returned to 897ph. These partners are contractually prohibited from using your data for any purpose other than completing the verification requested by 897ph.
6.4 — Regulatory and Law Enforcement Authorities
897ph is legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine regulatory and law enforcement bodies when required to do so by law, court order, or regulatory direction. 897ph will only disclose the minimum data required to satisfy the legal obligation.
6.5 — Professional Advisers
897ph may share personal data with its legal counsel, auditors, and compliance advisers where necessary for the provision of professional services. All such advisers are bound by confidentiality obligations and applicable data protection requirements.
Cookies and Tracking Technologies
897ph uses cookies and similar technologies on the platform to ensure the website functions correctly, to maintain your login session, and to analyse how the platform is used. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for the platform to operate — these maintain your login session, remember your language preference, and enable core security features. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: These remember your preferences — such as responsible gaming settings and game layout preferences — so you do not need to reconfigure them on every visit.
- Analytics Cookies: Used to understand how players navigate the 897ph platform in aggregate, which pages are most visited, and where technical issues occur. Data collected is anonymised and used solely to improve the platform.
- Security Cookies: Used to detect and prevent fraudulent account activity, bot access, and unusual login patterns.
897ph does not use third-party advertising or tracking cookies for the purpose of targeting you with advertising on other websites. You may manage cookie preferences through your browser settings, noting that disabling strictly necessary cookies may impair your ability to access certain platform features.
Data Security Measures
897ph implements the following technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the 897ph platform is encrypted using industry-standard TLS protocols.
- Encrypted Data Storage: Sensitive personal data stored in 897ph systems — including KYC documents and financial data — is encrypted at rest.
- Access Controls: Personal data is accessible only to authorised 897ph personnel whose job functions require access, governed by role-based access controls and multi-factor authentication.
- Regular Security Audits: 897ph conducts regular internal and third-party security assessments of its systems and data handling practices.
- Incident Response: 897ph maintains a documented data breach response procedure. In the event of a breach that poses risk to players, 897ph will notify affected individuals and the National Privacy Commission within the timeframes required by RA 10173.
While 897ph maintains robust security measures, no online system is entirely immune to security risks. You are responsible for keeping your account login credentials secure, and should contact 897ph support immediately if you suspect unauthorised access to your account.
Data Retention
897ph retains personal data for the periods described below, after which data is deleted, anonymised, or securely destroyed:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | For the duration of the active account, plus 5 years after permanent closure | AMLC / PAGCOR regulatory requirements |
| KYC Documents | 5 years from account closure or last transaction date | Anti-Money Laundering Act obligations |
| Transaction Records | 5 years from the date of each transaction | AMLC reporting and tax compliance requirements |
| Support Correspondence | 3 years from the date of last interaction | Dispute resolution and legal defence |
| Technical & Session Logs | 90 days from session date | Security monitoring and fraud investigation |
| Marketing Consent Records | For the period of active consent, plus 3 years after withdrawal of consent | NPC consent record requirements |
Upon expiry of applicable retention periods, 897ph will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.
Your Data Rights Under RA 10173
As a data subject under Republic Act No. 10173, you have the following rights with respect to the personal data that 897ph holds about you. These rights are enforceable and 897ph maintains a process for responding to them promptly.
Right to be Informed
You have the right to be informed about how 897ph collects, uses, stores, and shares your personal data. This Privacy Policy fulfils that right, and you may request clarification on any specific aspect of data processing at any time.
Right to Access
You have the right to request a copy of the personal data 897ph holds about you. Requests will be processed within 15 business days. 897ph may request identity verification before releasing any personal data to ensure it is provided to the correct individual.
Right to Correction
You have the right to request correction of inaccurate or incomplete personal data. Standard account details (contact number, email) can be updated through account settings or by contacting support. Corrections to KYC identity data require re-submission of supporting documents.
Right to Erasure
You have the right to request deletion of personal data that is no longer necessary for the purposes for which it was collected, or where processing was based solely on consent that has been withdrawn. This right is subject to 897ph's legal obligations to retain data under AMLC and PAGCOR requirements.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your fundamental rights override those interests, subject to 897ph's legal obligations.
Right to Data Portability
You have the right to receive a copy of personal data you have provided to 897ph in a structured, commonly used, machine-readable format, and to request that it be transmitted to another organisation where technically feasible.
Exercising Your Rights: To submit a data rights request, contact the 897ph Data Protection Officer at [email protected] with the subject line "Data Rights Request — [Your Request Type]." Include your registered mobile number for identity verification. 897ph will acknowledge your request within 5 business days and complete processing within the timeframes required by the NPC.
Children and Minors
897ph's services are strictly restricted to individuals who are 21 years of age or older in accordance with Philippine law and PAGCOR regulations. 897ph does not knowingly collect personal data from any person under 21 years of age.
During the account registration process, date of birth is collected, and age verification is enforced through the KYC documentation process. Any account found to belong to a person under 21 will be permanently closed, all associated personal data will be deleted to the extent permitted by applicable law, and any deposits will be returned to the verified payment source.
If you have reason to believe that a minor has registered an 897ph account, please contact 897ph support immediately at [email protected] so that appropriate action can be taken without delay.
Cross-Border Data Transfers
Some of the third-party service providers used by 897ph — including certain game providers and technical infrastructure suppliers — may process personal data in locations outside the Philippines. Where personal data is transferred outside the Philippines, 897ph ensures that such transfers comply with the requirements of RA 10173 and NPC rules on cross-border data transfers.
Specifically, 897ph ensures that any transfer is subject to one or more of the following safeguards: the recipient jurisdiction provides an adequate level of data protection as determined by the NPC; standard contractual clauses equivalent to those approved by the NPC are in place with the recipient; or the transfer is necessary for the performance of a contract to which you are a party (e.g., payment processing for an international payment network).
You may request details of specific cross-border data transfers and the safeguards in place by contacting the 897ph Data Protection Officer.
Amendments to this Privacy Policy
897ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new services offered on the platform, or changes in applicable Philippine law. The most current version of this Privacy Policy will always be published at https://897ph.cam/privacy-policy, with the effective date clearly stated at the top of the document.
Where changes to this Privacy Policy are material — meaning they significantly affect how your data is used or your rights with respect to that data — 897ph will notify registered players via email to their registered address and/or via in-platform notification, prior to the changes taking effect. Continued use of the 897ph platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised document.
Contact Us — Data Protection Officer
897ph has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, or if you wish to exercise any of your data rights, please contact the 897ph DPO through the following channels:
- Email: [email protected] (subject line: "Privacy / Data Rights Enquiry")
- Live Chat: Available 24/7 on all pages of 897ph.cam — ask to be connected to the Data Protection team
If you are not satisfied with how 897ph has handled your privacy concern after raising it directly with us, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
📋 Policy Version: This Privacy Policy is effective from 1 January 2026 and supersedes all previously published versions of the 897ph Privacy Policy. Players who registered prior to this date should review this updated document carefully, as it reflects current data processing practices. Continued use of 897ph following publication constitutes acceptance of this Privacy Policy.
Your Data is Safe at 897ph — Start Playing with Confidence
Register your 897ph account today — GCash deposits accepted, 24/7 support available, and your personal data handled under Philippine data privacy law.
Create Your 897ph AccountMust be 21 years or older. By registering you confirm acceptance of the 897ph Terms & Conditions and this Privacy Policy. Please gamble responsibly.